Contact Us

We’d love to hear from you! If you need any help or you want to share with us your feedback, then please just get in touch using one of the below options. You might also find the information you’re looking for in our FAQ

See the option below to chat with us now, or choose one of the other contact options

If you would prefer to contact us by phone, our phone lines are open Monday to Friday from 8am to 4:30pm.

Phone lines are closed on Public Holidays.

Please call: 011 568 7659

Email: support@karibaa.com

Please note we are experiencing very high levels of calls and emails at the moment. Our customer service team are working hard to respond to all enquiries within 48hrs so if it takes us a bit longer than usual to respond, don’t worry, we aren’t ignoring you and we will be in touch as soon as possible.