Help & FAQ's

1.What is Karibaa.com’s store location?

Currently, we are purely an online store and do not have a physical location. We only have a local sorting hub to fulfill orders. All orders must be placed online.

2. What is the phone number for Karibaa.com?
Our phone number is (+27) 011 568 7659

3. What are Karibaa.com’s office hours?
We are open from 8AM – 4:30 PM Mondays to Fridays.

4. Where can I email my proof of payment by bank transfer?

Kindly send your proof of payment to support@karibaa.com using your order number as reference.

5.Do you deliver anywhere in South Africa?

We deliver anywhere in South Africa with a flat rate delivery fee of R100.

6. Can I check my previous placed orders?
You can check your previous orders at the bottom of the page by clicking “My Order”.

7.How long will my order take?

All our products are imported from America and Europe so it may take 7-21 business days to be delivered to your doorstep.

8. What if I’m looking for something that I can’t find on the website?
Please send us an email at support@karibaa.com so we can help you find that product.

9.Can I have a bulk discount?
Yes, you may have a 10% discount or more if you buy in bulk. You may email us at support@karibaa.com for quotations..